E-Commerce Merchandiser

ROLE

Willing Plus Personnel is hiring for E-Commerce Merchandiser for a client of ours a fast-growing e-commerce retail business in the market today, is seeking a Full-Time motivated and confident E-Commerce Merchandiser to join their team, reporting to the E-Commerce Merchandising Manager. The E-Commerce Merchandiser role is to create and maintain an organized, easy user experience for all products, assortments, and departments on our E-Comm platform.

RESPONSIBILITIES

Essential Duties and Responsibilities include, but are not limited to the following:

• ENSURES CUSTOMER SATISFACTION
• Item/Product onboarding
• Taxonomy Maintenance, which includes adding, removing, enhancing categories
• Online search maintenance, which includes adjusting the search logic, adding synonyms, redirects, etc.
• Weekly product, category, and user analytics. Make key suggestions on how to increase conversion rate, lower exit rate, manage cart abandonment
• Working alongside vendors to enhance product information and assets
• Relationship building with stakeholders, vendors, various departments
• Website functionality/user experience
• Capturing irregularities/bugs and communicating to the Shopify Experts for prioritized resolution
• Work with various internal departments such as, purchasing, shipping & marketing
• Work with E-Commerce Merchandising Manager to set priorities, strategies, and planning
• Research and problem-solve to determine appropriate solutions and follow-up as needed to resolve issues.

CORE COMPETENCIES

• Accountability & Dependability
• Detail and Quality Orientation
• Provide Consultation
• Time Management

• Negotiation
• Communication
• Continual Learning
• Team Player
• Ethics & Integrity
• Technically Inclined
• Analytical skills

WORKING CONDITIONS

• Office space environment
• Fast paced environment
• Overtime as required.
• Lifting or moving up to 25lbs may be required.
• Frequent use of technology (telephone, computer, mouse)

REQUIREMENTS

• Shopify experience
• Minimum one (1) year experience in a construction industry experience is an asset.
• 2+ years working experience in an E-Commerce Merchandising capacity
• Intermediate Excel skills
• Strong analytical skills
• Demonstrate excellent communication skills (written, verbal, and listening)
• Operate with ownership, be a self-starter.
• Demonstrated ability to multi-task and perform well in a fast-paced environment.
• Ability to adapt to change in accordance with the business needs of the company.
• Flexibility to shift schedule and work overtime as needed by the business unit.
• Effective attention to detail and a high degree of accuracy.
• Strong work ethic and positive team attitude.
• Excellent teamwork and team building skills.
• Able to effectively communicate.
• Exceptional organizational skills.
• Strong problem identification and problem resolution skills.